Customer Service

Return Policy

If you are not happy with your purchase, you may return any unused items to us for an exchange or a refund, less shipping costs, within 60 days of the purchase date. Refunds will be in the same form as originally made. Returns after this 60 day period may be eligible for store credit. Custom components and assemblies that we do not list for general sale here on this website are not eligible for exchange or refund.

Shipping Policy

Most orders ship within 2 business days of the purchase date. If for some reason there is a delay, we will notify you via email of the estimated shipment date. Payment of import duties and VAT is the responsibility of the receiver for shipments outside of the U.S.

Delivery

At checkout, you have several choices for shipping. We ship with the U.S. Postal Service, UPS, FedEx, and DHL.

We accept payments through the following:

  • Visa, MasterCard, American Express or Discover credit cards processed through the Authorize.net secure online payment gateway
  • PayPal
  • Net 30 day accounts for approved business customers
  • Bank wire transfer
  • Pre-payment via check or money order payable to Cimarron Technology, Inc.

Please contact us for details about any of the above payment methods.